When we talk about employee retention, most people think of exit interviews; those conversations after an employee has already decided to leave. While exit interviews can provide useful insights, they often come too late to make a difference.
That’s where stay interviews come in.
A stay interview is a proactive conversation between a manager and an employee, focused on understanding what keeps them engaged at work, and what might cause them to leave. Instead of waiting until it’s too late, businesses can use these conversations to build trust, strengthen relationships, and prevent turnover before it happens.
Early Insight Into Employee Needs
Employers get ahead of issues before they turn into resignations. If an employee feels unheard, undervalued, or stuck in their role, a stay interview creates a safe space to talk about it.
Stronger Employee Engagement
When leaders take the time to ask, “What makes you want to stay here?” it reinforces that employees are valued contributors, not just cogs in the machine.
Reduced Turnover Costs
Losing an employee is expensive; recruiting, onboarding, and training a replacement can cost anywhere from 50–200% of their salary. Stay interviews help businesses avoid those hidden costs.
A Voice in the Workplace
Employees get the chance to share what they need to do their best work, whether that’s flexible scheduling, professional development, or clearer communication.
Increased Trust With Leadership
When leaders listen (and act) on feedback, employees feel respected and supported, which strengthens loyalty.
Career Growth Opportunities
Stay interviews often open doors for conversations about training, mentorship, and advancemen, things employees may not always feel comfortable bringing up on their own.
Make it personal, not formal. This is a conversation, not a checklist.
Ask open-ended questions. For example: “What part of your job do you enjoy most?” or “What would make your work experience better?”
Listen actively. Take notes, ask follow-up questions, and show genuine interest.
Act on the feedback. Employees need to see that their input leads to change.
Stay interviews are one of the simplest, most effective tools a business can use to improve retention. For employers, it’s a chance to reduce turnover and strengthen culture. For employees, it’s a reminder that their voice matters.
Retention doesn’t come from policies alone, it comes from meaningful conversations.