Are Your Employees Actually Using AI? Microsoft Copilot Can Now Tell You

How do you really know if your team is making the most of AI at work?

Maybe you’ve rolled out Microsoft Copilot.
Maybe you’ve talked about how it saves time, boosts productivity, and makes everyday tasks easier.

But here’s the real question:
Is your team actually using it… or is Copilot quietly sitting unused on their desktops?

Microsoft is about to make that much easier to answer.

It’s launching a new Copilot Dashboard feature called Benchmarks, built into Viva Insights (part of Microsoft 365). And it’s designed to show business leaders exactly how Copilot is being used across their organization.

What Is Copilot Benchmarks?

Benchmarks gives you a clear, high-level view of AI adoption inside your company.

You’ll be able to see things like:

• How many employees are actively using Copilot

• Which Microsoft apps they’re using it in (Outlook, Word, Teams, etc.)

• How often they come back to it

• Whether usage is growing or stalling over time

But it goes a step further.

Microsoft also lets you compare your organization’s Copilot usage against similar businesses. That might be companies of the same size, in the same industry, or even in your region.

In simple terms, you’ll be able to tell whether your team is ahead of the curve… or falling behind.

What About Privacy?

Naturally, this raises questions.

Microsoft says all comparison data is anonymized and aggregated. No individual employee activity is exposed, and no company names are shared. The benchmarking is done using mathematical models designed to protect privacy while still providing useful insights.

From a business perspective, this is about trends and adoption, not monitoring individuals.

Why This Matters

Many businesses invest in AI tools, but struggle to move beyond the pilot phase.

In fact, studies show that only about 5% of AI pilot programs ever make it into full production. Most stall because companies find it hard to adapt workflows, train employees, or shift culture.

Benchmarks helps solve that problem by showing you exactly where adoption is happening, and where it’s not.

Instead of guessing, you can see:

• Which teams are embracing Copilot

• Where usage is dropping off

• Who might need more training or guidance

That makes it much easier to turn AI from an “interesting experiment” into a real productivity driver.

Progress, Not Policing

It’s worth saying this clearly: this isn’t about punishing employees for not using AI.

It’s about understanding what’s working and what isn’t.

If one department is getting real value from Copilot while another barely touches it, that’s a signal. Maybe they need better training. Maybe their workflows don’t support AI yet. Maybe they don’t even know what Copilot can do.

Benchmarks gives you the visibility to have those conversations and make smarter decisions.

The Bottom Line

AI is moving fast. Businesses that learn how to adopt it effectively will have a real advantage.

With Copilot Benchmarks, Microsoft is giving leaders a way to measure progress, identify gaps, and make sure their investment in AI actually delivers results.

Soon, you won’t have to guess whether your team is using AI well.

You’ll be able to see it.

Need Help Getting Real Value From Microsoft Copilot?

At Soarin Group, we help businesses make the most of Microsoft 365, Copilot, and modern workplace tools. From setup and security to training and adoption, we make sure technology actually supports your goals.

If you’d like help rolling out Copilot, improving adoption, or understanding what these new insights mean for your business, we’re here to help.

👉 Visit www.soaringroup.com to get started.