Calls across supported devices
Intermedia Unite supports business calling through supported desk phones, desktop apps and mobile apps. Your team can discuss which devices make sense for each role and workplace.
Managed IT · Business communications
IP phone systems for the way your team works.
Soarin Group helps businesses plan and implement business VoIP phone systems with Intermedia Unite. Bring calling, call routing, supported devices and network readiness into one practical conversation for your Nebraska or Tampa Bay team.
With extensive Intermedia Unite experience across the Midwest, Soarin Group connects phone system implementation with the Managed IT picture around it. We help plan the details that make a service fit your business—from call flows and users to devices, network readiness and ongoing support.
Intermedia Unite
Cloud calling, connected to your work.
Intermedia Unite is a cloud phone system with PBX calling features for teams using supported desk phones, desktop apps and mobile apps. It can bring tools such as call routing, auto attendant, presence, call controls and voicemail management into one communications service.
That flexibility gives a business options as people work at a desk, move around a site or work away from the office. Soarin Group helps connect the product choices to your call flow, users and network considerations.
Intermedia lists more than 100 calling and unified communications features for Unite. Available features depend on the selected service and configuration; we will help you focus on the capabilities that fit your team.
Explore Intermedia UniteA connected calling experience
Choose the details that make calls easier to handle.
Good phone system planning starts with the people calling your business and the people answering them.
Call routing that guides people
Auto attendants and routing options can help direct callers to a person, department or team. The right menu and ring sequence depend on your hours, staff and the calls you receive.
Team availability and call controls
Presence and availability features help staff see who can take a call. Call controls support common actions such as transferring, parking or switching a conversation between devices.
Voicemail that is easier to review
Unite includes voicemail management features. The available options depend on the service configuration and can be reviewed as part of the phone system plan.
From planning to go-live
A phone project shaped around real conversations.
Soarin Group brings Intermedia Unite and Managed IT experience together, so the phone system is considered alongside your users, internet connection and support needs.
Schedule a strategy call- 01
Map the way calls work today
Talk through your main numbers, departments, business hours, after-hours calls and the situations where a caller needs a person quickly.
- 02
Plan people, devices and call paths
Consider which staff need direct numbers, which devices they will use, where calls should go and what callers should hear when a team is unavailable.
- 03
Review the network and transition details
Cloud calling depends on the internet connection and local network. Review those conditions along with current numbers, equipment and the timing of a change before settling the implementation plan.
- 04
Set up the agreed system and support
Soarin Group helps coordinate the Intermedia Unite setup around the plan you approve, then discusses ongoing support in the context of your Managed IT needs.
Phone system questions
A few things to know about managed VoIP.
What is an IP phone system or cloud PBX?
An IP phone system carries business calls over an internet connection. A cloud PBX hosts the phone system service with the provider, so businesses can use supported desk phones, computer apps or mobile apps without relying on a traditional on-site PBX for the service.
What is Intermedia Unite?
Intermedia Unite is Intermedia’s cloud communications service. Its business phone system includes cloud PBX calling with features such as call routing, auto attendant, presence, call controls, softphone and voicemail management. Product features and availability depend on the selected service and configuration.
Can a cloud phone system support remote and hybrid teams?
Intermedia describes Unite calling across supported desk phones, desktop and mobile apps. That can give remote and hybrid teams ways to use supported devices from different work locations. Which devices and features are available depends on the selected service and configuration.
Can we port our current business phone numbers?
Whether a number can be ported, what information is needed and how long a transfer takes depend on the current carrier, account, numbers and location. Share your numbers early so the requirements can be confirmed with Intermedia before planning a cutover.
What should we prepare before discussing a phone system?
A list of current numbers, user roles, departments, devices, business hours and common caller requests can help. Note what is frustrating about the current setup and what you know about your internet connection and local network. A first conversation can start with what you already know.
How can call routing handle business hours or different teams?
Call paths can be planned around business hours, departments and what callers should hear when a team is unavailable. Routing options and their availability depend on the selected Unite service and configuration, so map your needs before setup.
What should we check for network readiness before cloud calling?
Cloud calling relies on an internet connection and local network. Review the connection, network setup, users and planned devices as part of implementation; the requirements depend on your environment and selected configuration.
Read more about Managed IT at Soarin Group, or browse the free guide to cloud telephony and VoIP.
Make your next phone system conversation a practical one.
Tell us how calls move through your business, what is working and what you would like your team’s phone system to do next.